Remote-first
Mobile-friendly
No upselling
Clear, competent IT support, built for real problems — no temporary fixes.
From everyday tech issues to deeper system troubleshooting, I focus on fixing the problem and explaining what’s happening along the way. Remote support is usually all that’s needed.
Fast remote fixes
Most issues don’t need an on-site visit. Remote support is the default: faster, cheaper, less hassle.
Clear scope & flat rates
We agree on the work and the cost before anything starts. No surprise “diagnostic fees.”
Depth when needed
Home-user problems are often symptoms of deeper system issues. I can go as deep as it requires.
Part of a bigger toolbox
BaldwinIT is the human-facing arm. Behind it is infrastructure work: Linux systems, automation, and a support platform (MSPGuild + FrontDesk)
I’m building to run real operations.